InBasket AI
Start pilot
Care domain

Primary Care & Internal Medicine

Clinician and patient in a primary-care consultation at a desk
Representative illustration — not a real patient or clinical outcome.

Primary care is where most people first meet the health system — adult acute and chronic care, prevention, and the medical home.

Why it matters

In the regions InBasket AI serves, the need is acute: noncommunicable diseases now cause about three-quarters of deaths worldwide, and 73% of NCD deaths are in low- and middle-income countries (WHO, 2025). Yet the WHO African Region has just ~1.55 doctors, nurses, and midwives per 1,000 people — far below the 4.45 the WHO considers necessary (WHO, 2022). Strengthening primary care is the highest-leverage response: WHO estimates scaling up primary health care across LMICs could save 60 million lives and add 3.7 years of life expectancy by 2030 (WHO, 2025).

InBasket AI keeps primary care on one continuous record so a small care team can work from a single, trustworthy source of truth — part of expanding access to care for the next billion people.

Designed with reference to recognized global, national, and clinical standards

This care area is designed with reference to a standards ecosystem, including global guidance, national protocols, specialty-society recommendations, interoperability standards, and programme reporting requirements where applicable:

  • WHO IMAI / ETAT-style adult emergency-triage signs
  • WHO operational framework for primary health care (clinician-accountable documentation)
  • National standard treatment guidelines and essential medicines list workflows
  • WONCA / primary-care continuity, coordination, and person-centred care principles where locally adopted
  • National Ministry of Health standard treatment guidelines, essential medicines lists, and local scope-of-practice rules for the implementation setting
  • HL7 FHIR, ICD-10, LOINC, SNOMED CT, and local terminology/coding standards where adopted

Standards sources

These sources substantiate the standards named above. Implementation-specific national protocols are selected from official national or regional authorities during deployment.

  1. World Health Organization guidelines and publications
  2. Official national Ministry of Health protocols for the implementation setting — Implementation-specific: selected from the official national or regional authority during deployment.
  3. WONCA
  4. HL7 FHIR
  5. WHO ICD classifications
  6. LOINC
  7. SNOMED CT

Evidence sources

See it in your setting.

Start a guided pilot conversation — we’ll map the care setting, deployment model, and first workflows together.

Start a pilot conversation