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Care domain

Emergency, Urgent Care & Triage

Emergency and urgent-care pathways turn first contact, acuity, danger signs, stabilization, orders, escalation, transfer, and post-visit follow-up into one accountable care loop.

Why it matters

WHO frames emergency care as an essential part of universal health coverage because time-sensitive conditions cut across injuries, infections, pregnancy complications, chronic-disease exacerbations, and undifferentiated acute illness. In many frontline settings, the risk is not only the emergency itself, but the handoff afterward: orders, results, transfer notes, referrals, and return precautions can fragment across paper and memory.

InBasket AI keeps this care-domain pathway connected to one continuous patient record so a small care team can work from a single, trustworthy source of truth — part of expanding access to care for the next billion people.

Designed with reference to recognized global, national, and clinical standards

This care area is designed with reference to a standards ecosystem, including global guidance, national protocols, specialty-society recommendations, interoperability standards, and programme reporting requirements where applicable:

  • WHO Basic Emergency Care approach
  • Emergency Severity Index / Manchester Triage System concepts where locally adopted
  • WHO ETAT / IMAI danger-sign triage principles
  • National emergency-transfer, ambulance, and referral escalation protocols
  • National Ministry of Health standard treatment guidelines, essential medicines lists, and local scope-of-practice rules for the implementation setting
  • HL7 FHIR, ICD-10, LOINC, SNOMED CT, and local terminology/coding standards where adopted

Standards sources

These sources substantiate the standards named above. Implementation-specific national protocols are selected from official national or regional authorities during deployment.

  1. World Health Organization guidelines and publications
  2. Official national Ministry of Health protocols for the implementation setting — Implementation-specific: selected from the official national or regional authority during deployment.
  3. AHRQ Emergency Severity Index
  4. Manchester Triage System
  5. HL7 FHIR
  6. WHO ICD classifications
  7. LOINC
  8. SNOMED CT

Evidence sources

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